Empleo
 
 
Especificaciones del Puesto
 
Puesto

Regional IT Coordinator

Código   15955696
Fecha   19-10-2016
Empresa   Food for the Hungry
Actividad   At Food for the Hungry, we seek to end ALL forms of human poverty by going into the hard places and closely walking with the wor [...] Más información
 
 
Area principal  

Ingeniería Sistemas

Otras áreas   Informática, Sistemas, Internet, Ingeniería Telecomunicaciones
Ciudad  

Santo Domingo

País  

República Dominicana

Descripción   SUMMARY OF SCOPE OF RESPONSIBILITIES The Regional IT Coordinator will have responsibilities related to FH IT worldwide, though will be primarily responsible for LAC. Projects will be assigned that will benefit and affect FH Worldwide though they may be only implemented in LAC by the Regional IT Coordinator. The Regional IT Coordinator will also be expected to answer help desk questions as assigned or as they are submitted for any staff throughout the world, not just LAC. However, because this staff will be present in timezones for LAC, be geographically present in LAC, and will be more familiar with the issues in FH LAC, the expectation is that he/she takes the lead in all issues related to LAC. The Regional IT Coordinator is primarily responsible for technical management of all country based IT Staff and coordinating the activities and plans of the countries and regions with the country based IT staff, Country Directors, and the Regional Director. The Regional IT Coordinator is ultimately responsible for ensuring country based IT Staff perform day-to-day maintenance on all tech equipment, create long and short term plans including budgeting, are properly trained, and perform backstopping for all information technology for the region. The scope of responsibilities toward LAC and FH Global may change.
ESSENTIAL DUTIES AND RESPONSIBILITIES Other duties may be assigned Key Result Area #1 #8203; - LAC Regional Technology Coordination #9679; Field IT Staff - In cooperation with Country Directors and HR Managers, assess the technical competence of candidates for the locally hired field IT staff. In agreement with the CD, plan out the annual strategy and priorities for local IT staff. This includes involvement in day-to-day technical tasks, specific project planning, and yearly performance reviews. #9679; Country Plans - In coordination with Country Directors and their local IT staff and under the guidance of the Director of IT, develop and maintain the IT Plan for each country, including short and long term plans. #9679; Regional Plans - In coordination with the Regional Director develop a Regional IT Plan and ensure that all sites in the region adhere to the plan. Provide proactive feedback and support on the regional plans. #9679; Technological Support - Provide backstopping IT support for staff at the country and the regional level including hardware, software, and connectivity issues, support and set up staff with computers, email, and all applications. #9679; Budgets - Lead the process to create an IT budget for each country and operational field site. #9679; Communications - Support and proactively manage all IT communications in the region so that field IT staff, CDs, RDs are aware of the plans and activities of the region. #9679; Documentation - Create and maintain documentation of all aspects of the technology and infrastructure of the region. Guide the Field IT staff in managing the documentation for their sites. #9679; Training - Provide training to Field IT and computer users in the region. Monitor field IT staff in managing IT training program for their sites. #9679; Standards - Ensure that all sites adhere to the infrastructure standards. Provide proactive feedback and support on the current infrastructure standards. #9679; Contracts - Ensure that the each office is best utilizing their resources by managing and reviewing all IT related contracts, especially related to connectivity and communications. #9679; Field visits - In alignment with the plans of the Technology department and the regional office, plan regular visits to each site for training and maintenance. #9679; Direct Field Support - Fill role of IT Field Staff in DR and provide first line of support for FH Haiti. #9679; Participate in regional monthly meetings and provide updates of IT activities related to regional and country IT work plans.
Requisitos   To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. #9679; Has a vibrant personal relationship with Jesus Christ; #9679; Is a consistent witness for Jesus Christ, maintains a courteous Christ-like attitude in dealing with people within and outside of Food for the Hungry; #8203; #8203;Christian commitment to serving the poor and in full agreement with FH’s Christian foundation and beliefs as expressed in our Vision, Mission and Values #9679; Must be able to work in a cross cultural environment. Must be able to communicate effectively in English with supervisor and staff stationed in US and other countries on a regular basis. #9679; Strong analytical ability to resolve complex technical issues in addition to #8203;strong customer service, organizational, prioritization, multitasking, communication and leadership skills. #9679; Expertise in deploying and supporting desktops, laptops, networking, mobile devices. #9679; Support experience with different operating systems (Windows, Linux, Mac, Android) and application software (Microsoft Office, Libre Office). Experience with Ubuntu is advantage. #9679; Must be goal-oriented and proactive with a relentless focus on results #9679; Must have demonstrated ability to quickly and independently get tasks done on short deadlines with attention to details and quality. #9679; Ability to reason logically. #9679; Ability to define problems, collect data, establish facts, and draw valid conclusions. #9679; Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. #9679; Excellent written and spoken English communication skills. #9679; Ability to sit at a computer for 8 hours a day doing repetitive motions on a keyboard #9679; Ability to travel (domestically and internationally) up to 50% a year and to get visas for access to FH LAC countries where these are required. #9679; Able to lift up to 25 pounds on a regular basis #9679; Must be legally allowed to work in the Dominican Republic
EDUCATION #9679; BA/BS in Computer Science, Information Technology or a related technical field and three years of work experience is required or a combination of practical and relevant trainings. An equivalent combination of education and relevant direct experience could be considered. #9679; Certifications such as CCNA, CCNP, A+ or other technical trainings are advantages. #9679; Master Degree in Information Technology or related fields will be an advantage
Indispensable     Nivel académico de Grado, Postgrado, Máster
  5 ó más años de experiencia
  Inglés: dominio del idioma (nativo ó 2do. idioma)
  Palabra/s clave: Christian, IT, Infraestructure, Dreamviewer, (todas)
  Requiere residencia actual en República Dominicana
  Responder, en el formulario de envío de CV, las siguientes 8 preguntas:
    •  1   ¿!!!!!Please complete the only application in order to be considered for the position!!!! https://www.hirebridge.com/v3/application/applink.aspx?
    •  2   ¿cid=6179 jid=426165 Do you belong to a religious denomination?
    •  3   ¿Which?
    •  4   ¿Are you currently working, if so what s your current salary?
    •  5   ¿What are your salary expectations?
    •  6   ¿How many years of experience do you have working in IT?
    •  7   ¿What is your level of English from 1 to 10?
    •  8   ¿Are you willing to travel internationally up to 50% of the time?
Preferible     25 a 50 años de edad
ISCO   Personal de dirección y alta gerencia, grupo 1
 
Condiciones laborales
 
Contrato   Indefinido / Fijo
Jornada   Completa
Horario   8:30am-5:00pm
Salario   +++
Beneficios   All the benefits required by the Dominican Republic Legislation, plus Excellent work environment, multicultural team, growth opportunities, career development, excellent compensation.
Comentarios   Please complete the application on this link. Only those who apply through the system will be taken into consideration.
https://www.hirebridge.com/v3/application/applink.aspx?cid=6179 jid=426165
 
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